FAQs

 

What types of mobile accessories do you offer?

JaxonTech specializes in a curated selection of high-quality mobile accessories, including advanced screen protectors and innovative wireless headphones. Our products are designed to enhance your tech experience by providing exceptional protection and convenience for your devices.

How do your screen protectors ensure device safety?

Our screen protectors are engineered with advanced materials that provide superior durability and scratch resistance. They are designed to be dust-free during installation, ensuring a seamless application that maintains the integrity of your device's display.

What features do your wireless headphones include?

Our wireless headphones come equipped with innovative features such as waterproof designs and high-quality sound performance. These features are intended to enhance user experience, making them suitable for various activities, including workouts and outdoor use.

What is your return policy?

We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, products must be in their original condition, unworn or unused, and in their original packaging. Proof of purchase is also required.

How can I initiate a return?

To initiate a return, please contact us at krishrobloxplayz@gmail.com. Once your return is accepted, we will provide you with a return shipping label and instructions on how to send your package back to us.

Are there any items that cannot be returned?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please reach out to us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you offer exchanges?

The most efficient way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the desired product promptly.